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Lecture Operations management - Chapter 4: Product and service design
Chapter 4 explains the strategic importance and identifies main objectives of product and service design. It discusses the importance of standardization; reviews importance of legal, ethical, and environmental issues, and lists characteristics of well-designed service systems.
15 p dainam 26/11/2022 323 30
Từ khóa: Operations management, Lecture Operations management, Process management, Supply chain management, Service design, Life cycle assessment
Lecture Operations management - Chapter 18: Management of waiting lines
Chapter 18 deals with waiting lines which commonly occur in all service systems. Management of queues is governed by a theory what has come to be known as 'queuing theory'. Queuing theory is directly applicable to a wide range of service operations, including call centers, banks, post offices, restaurants, theme parks, telecommunications systems, and traffic management.
15 p dainam 26/11/2022 241 38
Từ khóa: Operations management, Lecture Operations management, Process management, Management of waiting lines, Queuing theory, Managerial implications
Lecture Operations management - Chapter 15: Supply chain management
Chapter 15 deals with all important aspects of the subject including need and elements of supply chain management, bullwhip effect, global supply chain, role of outsourcing, logistics and reverse logistics, purchasing and SCM, infrastructure and SCM, etc.
15 p dainam 26/11/2022 133 9
Từ khóa: Operations management, Lecture Operations management, Process management, Supply chain, Trends in SCM, Purchasing department
Lecture Operations management - Chapter 17: Project management
Chapter 17 deals with some behavioural and implementation aspects besides introducing the basic concepts of project management. Projects typically bring together people with diverse knowledge and skills, most of whom remain associated with the project for less than its full life.
15 p dainam 26/11/2022 243 20
Từ khóa: Operations management, Lecture Operations management, Process management, Project management, Work breakdown structure, Deterministic time estimates
Lecture Operations management - Chapter 16: Scheduling
When you finish this chapter, you should be able to: Explain what scheduling involves and the importance of good scheduling, compare product and service scheduling hierarchies, describe scheduling needs in high-volume systems,...
15 p dainam 26/11/2022 126 18
Từ khóa: Operations management, Lecture Operations management, Process management, Flow system scheduling, Intermediate-volume systems, Job shop scheduling
Lecture Operations management - Chapter 11: Aggregate planning and master scheduling
In this chapter you should be able to: Explain what aggregate planning is and how it is useful, identify the variables decision makers have to work with in aggregate planning, describe some of the strategies that can be used for meeting uneven demand.
15 p dainam 26/11/2022 109 20
Từ khóa: Supply chain management, Aggregate planning, Master scheduling, Operations management, Lecture Operations management, Process management
Lecture Operations management - Chapter 7: Work design and measurement
Chapter 7 explains importance of work design involving job design, work measurement and the establishment of time standards, and worker motivation and compensation. Various topics described in this chapter all have an impact on productivity. It also reviews advantages and disadvantages of specialization and knowledge based pay. The chapter covers a very comprehensive discussion on work study involving both method study and work measurement.
15 p dainam 26/11/2022 110 15
Từ khóa: Work design, Job design, Operations management, Lecture Operations management, Process management, Supply chain management
Lecture Operations management - Chapter 9: Management of quality
Chapter 9 covers evolution of quality management, the dimensions of product and service quality, philosophies of several quality "gurus", quality awards and quality certification, total quality management, and quality tools. Successful management of quality requires that managers have insights on various aspects of quality.
15 p dainam 26/11/2022 138 31
Từ khóa: Quality contributors, Dimensions of product quality, Operations management, Lecture Operations management, Supply chain management, Process management
Lecture Operations management - Chapter 14s: JIT and Lean Operations
Lecture Operations management - Chapter 14s covers maintenance aspects in operations management. Maintaining the productivity capability of an organization is an important function. Maintenance includes all of the activities related to keeping facilities and equipment in good operating order and maintaining the appearance of building and grounds.
15 p dainam 26/11/2022 148 14
Từ khóa: Operations management, Lecture Operations management, Process management, Maintenance in production systems, Maintenance activity categories, Breakdown maintenance
Lecture Operations management - Chapter 19: Linear programming
After studying this chapter you will be able to: Describe the type of problem that would lend itself to solution using linear programming, formulate a linear programming model from a description of a problem, solve simple linear programming problems using the graphical method.
15 p dainam 26/11/2022 354 20
Từ khóa: Operations management, Lecture Operations management, Process management, Linear programming, Computer solutions, Solver results
Lecture Operations management - Chapter 2: Competitiveness, strategy, and productivity
Chapter 2 discusses operations management in a broader context, and presents the issues of competition, strategy, and productivity. After you have read Chapter 2, you will understand the importance of the operations function relative to the goals of a business organization, and how performance of production function can be measured.
15 p dainam 26/11/2022 139 9
Từ khóa: Business organizations compete, Organization strategy, Operations management, Lecture Operations management, Process management, Supply chain management
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