• Giáo trình Quản trị thương mại điện tử 1: Phần 1

    Giáo trình Quản trị thương mại điện tử 1: Phần 1

    Phần 1 của giáo trình "Quản trị thương mại điện tử 1" cung cấp cho học viên những nội dung về: tổng quan quản trị bán lẻ điện tử; thị trường và phối thức bán lẻ điện tử; quản trị website bán lẻ điện tử; kỹ thuật trưng bày hàng hóa trên website bán lẻ điện tử;... Mời các bạn cùng tham khảo!

     152 p dainam 26/11/2022 1 0

  • Giáo trình Quản trị thương mại điện tử 1: Phần 2

    Giáo trình Quản trị thương mại điện tử 1: Phần 2

    Phần 2 của giáo trình "Quản trị thương mại điện tử 1" tiếp tục cung cấp cho học viên những nội dung về: thương mại xã hội và bán lẻ trên mạng xã hội; quản trị thực hiện đơn hàng trong bán lẻ điện tử; quản trị quan hệ khách hàng trong bán lẻ điện tử;... Mời các bạn cùng tham khảo!

     164 p dainam 26/11/2022 1 0

  • Lecture Operations management - Chapter 4: Product and service design

    Lecture Operations management - Chapter 4: Product and service design

    Chapter 4 explains the strategic importance and identifies main objectives of product and service design. It discusses the importance of standardization; reviews importance of legal, ethical, and environmental issues, and lists characteristics of well-designed service systems.

     15 p dainam 26/11/2022 0 0

  • Lecture Operations management - Chapter 18: Management of waiting lines

    Lecture Operations management - Chapter 18: Management of waiting lines

    Chapter 18 deals with waiting lines which commonly occur in all service systems. Management of queues is governed by a theory what has come to be known as 'queuing theory'. Queuing theory is directly applicable to a wide range of service operations, including call centers, banks, post offices, restaurants, theme parks, telecommunications systems, and traffic management.

     15 p dainam 26/11/2022 0 0

  • Lecture Operations management - Chapter 15: Supply chain management

    Lecture Operations management - Chapter 15: Supply chain management

    Chapter 15 deals with all important aspects of the subject including need and elements of supply chain management, bullwhip effect, global supply chain, role of outsourcing, logistics and reverse logistics, purchasing and SCM, infrastructure and SCM, etc.

     15 p dainam 26/11/2022 0 0

  • Lecture Operations management - Chapter 17: Project management

    Lecture Operations management - Chapter 17: Project management

    Chapter 17 deals with some behavioural and implementation aspects besides introducing the basic concepts of project management. Projects typically bring together people with diverse knowledge and skills, most of whom remain associated with the project for less than its full life.

     15 p dainam 26/11/2022 0 0

  • Lecture Operations management - Chapter 16: Scheduling

    Lecture Operations management - Chapter 16: Scheduling

    When you finish this chapter, you should be able to: Explain what scheduling involves and the importance of good scheduling, compare product and service scheduling hierarchies, describe scheduling needs in high-volume systems,...

     15 p dainam 26/11/2022 0 0

  • Lecture Operations management - Chapter 11: Aggregate planning and master scheduling

    Lecture Operations management - Chapter 11: Aggregate planning and master scheduling

    In this chapter you should be able to: Explain what aggregate planning is and how it is useful, identify the variables decision makers have to work with in aggregate planning, describe some of the strategies that can be used for meeting uneven demand.

     15 p dainam 26/11/2022 0 0

  • Lecture Operations management - Chapter 7: Work design and measurement

    Lecture Operations management - Chapter 7: Work design and measurement

    Chapter 7 explains importance of work design involving job design, work measurement and the establishment of time standards, and worker motivation and compensation. Various topics described in this chapter all have an impact on productivity. It also reviews advantages and disadvantages of specialization and knowledge based pay. The chapter covers a very comprehensive discussion on work study involving both method study and work measurement.

     15 p dainam 26/11/2022 0 0

  • Lecture Operations management - Chapter 8: Location planning and analysis

    Lecture Operations management - Chapter 8: Location planning and analysis

    Chapter 8 deals with main reasons and explains why location decisions are important. Location decisions represent a key part of the strategic planning process of virtually every organization. This chapter examines locations analysis. It begins with a brief overview of the reason firms must make location decisions, the nature of these decisions, and a general procedure for developing and evaluating location alternatives.

     16 p dainam 26/11/2022 0 0

  • Lecture Operations management - Chapter 9: Management of quality

    Lecture Operations management - Chapter 9: Management of quality

    Chapter 9 covers evolution of quality management, the dimensions of product and service quality, philosophies of several quality "gurus", quality awards and quality certification, total quality management, and quality tools. Successful management of quality requires that managers have insights on various aspects of quality.

     15 p dainam 26/11/2022 0 0

  • Lecture Operations management - Chapter 10: Quality control

    Lecture Operations management - Chapter 10: Quality control

    Chapter 10 explains the elements of the control process, and how control charts can be used to monitor processes in order that they are performing in an acceptable manner. Quality control is a process that measures output relative to a standard and takes corrective action when output does not meet standard. Inspection can be used as part of an effort to improve process yield. One measure of process yield is the ratio of output of good product...

     15 p dainam 26/11/2022 0 0

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