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Ebook Principles of hotel front office operations (2nd edition): Part 1
Part 1 of ebook "Principles of hotel front office operations" provide readers with content about: introduction to the hospitality industry; organization of a hotel; the accommodation product and hotel guest; the front office department; basic reservation activities; reservation systems and documents; check-in of new arrivals;...
153 p dainam 26/02/2023 288 24
Từ khóa: Principles of hotel front office operations, Hotel front office operations, The hospitality industry, Organization of a hotel, The front office department, Basic reservation activities
Ebook Principles of hotel front office operations (2nd edition): Part 2
Continued part 1, part 2 of ebook "Principles of hotel front office operations" provide readers with content about: other duties of the reception department; front office accounting; check-out and settlement of accounts; credit control; sundry guest services; handling corporate and group sales; dealing with guests' problems; yield management; the electronic front office;...
181 p dainam 26/02/2023 296 32
Từ khóa: Principles of hotel front office operations, Hotel front office operations, The reception department, Front office accounting, Credit control, Sundry guest services, Yield management
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