Ebook Principles of hotel front office operations (2nd edition): Part 2

Continued part 1, part 2 of ebook "Principles of hotel front office operations" provide readers with content about: other duties of the reception department; front office accounting; check-out and settlement of accounts; credit control; sundry guest services; handling corporate and group sales; dealing with guests' problems; yield management; the electronic front office;...

Từ khóa: Principles of hotel front office operations, Hotel front office operations, The reception department, Front office accounting, Credit control, Sundry guest services, Yield management