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Ebook Check your English vocabulary for leisure, travel and tourism (Second edition) - Rawdon Wyatt
Ebook "Check your English vocabulary for leisure, travel and tourism" provides exercises to help teach and build English vocabulary relevant to the hotel, tourism and catering industries. It has been written both for students studying towards professional exams and for those who want to improve their specialist communication skills. The material covers general and topic-specific vocabulary, as well as grammar and use of English, comprehension,...
81 p dainam 27/01/2024 29 0
Từ khóa: Check your English vocabulary, English vocabulary for leisure, English vocabulary for travel, English vocabulary for tourism, Vocabulary workbook, Tourism management, The international hospitality industry
Ebook High performance in hospital management: A guideline for developing and developed countries
Ebook "High performance in hospital management: A guideline for developing and developed countries" includes case studies, diagrams and questions at the end of each of the ten chapters, makes it accessible to clinicians who would generally not have had any formal training in the science of organisational management. This book covers the principles of business management as they apply to the health-care environment. The intention of the authors...
232 p dainam 28/06/2023 207 9
Từ khóa: High performance in hospital management, Hospital management, Project portfolio management, Integration of business processes hospital, Hospital strategy linked, Lean management, ISO 9000 quality management
Ebook Principles of hospital administration and planning (Second edition)
Ebook "Principles of hospital administration and planning (Second edition)" provide readers with content about: role of hospitals in health care; hospital planning and design; outpatient services; the nursing unit; intensive care unit; effective hospital management; financial management; clinical supportive services; administrative services; functional hospital organisation;... Please refer to the ebook for details!
394 p dainam 28/06/2023 89 10
Từ khóa: Principles of hospital administration and planning, Role of hospitals in health care, Hospital planning, The nursing unit, Intensive care unit, Effective hospital management, Financial management
Ebook Service quality for facilities management in hospitals
Ebook "Service quality for facilities management in hospitals" examines the Facilities Management (FM) of hospitals and healthcare facilities, which are among the most complex, costly and challenging kind of buildings to manage. It presents and evaluates the FM service quality standards in Singapore’s hospitals from the patient’s perspective, and provides recommendations on how to successfully improve FM service quality and achieve higher...
150 p dainam 28/06/2023 295 32
Từ khóa: Service quality for facilities management in hospitals, Facilities management in hospitals, Singapore’s healthcare system, SERVQUAL model, Kano model, Quality function deployment
Ebook "Service business model innovation in healthcare and hospital management: Models, strategies, tools" demonstrates how to successfully manage and lead healthcare institutions by employing the logic of business model innovation to gain competitive advantages. Since clerk-like routines in professional organizations tend to overlook patient and service-centered healthcare solutions, it challenges the view that competition and collaboration...
304 p dainam 28/06/2023 197 16
Từ khóa: Service business model innovation, Healthcare management, Hospital Management, The Integrated-Physician-Model, Healthcare service innovation, Digitizing clinical pathways, Product-Service business models, Mental health care
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